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"My wife and I recently moved to Charlotte, and we used Natalie Terry as our realtor.
Initially the company I interviewed with set us up with a realtor, but I didn’t think he would be the right type of person for us to work with. We needed someone who was very knowledgeable about the area, able to understand our needs, and be able to help drive the closing schedule based on our short time frame.
Natalie was recommended to us by my brother in law. Within five minutes of speaking with her, I knew she would be great. She first agreed to work with the requirements of our relocation company, which showed she was interested in working with us. Then, in less than a week of our first contact, we flew down to Charlotte and she had 6 homes in exactly the type of neighborhoods we were looking for to show us.
After we decided on the neighborhood we wanted, she spent another day showing us 6 homes in that area. This was now only 1 week since we had first contacted her, and shed had already spent about 12 hours showing us properties, along with another 10 hours of prep. I was impressed.
Once we had a contract on a home, she was outstanding. She did everything from coordinating the appraisal to the home inspection, to working with the seller to make sure all improvements would be completed on time. She understood our goals and schedule and worked very hard to help us accomplish these.
Our closing went off without a problem, and we have now been living happily in our home for the last two months. I can honestly say that working with Natalie was a pleasure, and I would give her my highest recommendation. She is now actually helping my sister in law and her husband find a home." -Jeremy and Mark Shook
"In June 2005, we decided to put our house on the market, unsure of how long it would take us to sell our home. We figured that it would take at least 5-6 months for our house to sell. We met with another agent, but didn't feel like she would be able to give us the attention we felt we deserved. Then we met Natalie. That night my husband and I knew right away that she was the realtor for us. We really felt comfortable with her approach, how easy she was to talk to and her work ethic. Natalie also gave us weekly check-in calls to give us the status on the number of showings for the week, any feedback on the house, etc. Natalie made our selling process so easy and quick. Natalie was able to market our house and "get it out there". We had more showings than we ever expected. We ended up selling our house in less than 60 days! We then agreed to have Natalie help us find our next home. Natalie was so helpful in narrowing down the field for us and also putting up with our indecisiveness! She was able to keep coming back to us with more options and ideas. We finally found the home we were dreaming of, and once again Natalie made the home buying process so much easier. She attended our closing with us and gave us update calls every time she had new information. We could not be happier with the process of selling and buying a home through Natalie Terry."
-Jon and Jamie Wosje
"As a single parent with a taxi-mom lifestyle, I didn't think I would be able to relocate as easily and quickly as Natalie made it happen. Not only did she walk me through the process step by step, but she reassured me of the ease she would create for me. In a matter of two weeks, my house was under contract, and I was looking for my new home in my relocation area. Not only did she make the move happen quickly and efficiently, but she got the price I needed and hoped for! Thank you for the best Christmas present ever!"
-Jennifer Davis "In an era when keeping promises, active listening and true communication are exceptions to the rule in service industries, working with Natalie was a pleasant surprise. She listened to my requirements, worked with me to develop the proper strategy based on my criteria and marketplace trends, and most importantly, always did what she said she would do! Her success begins with technical skill, but she differentiates based on client orientation and responsiveness. I will work with Natalie again in the future and definitely recommend her to family and friends."
-Stephen Kuhn "When I started looking at buying a home, everyone told me how time consuming and stressful it would be. I was apprehensive, but knew it was something I needed to do. A friend of mine referred Natalie. She had such great dealings with her when buying her first home and thought I would benefit from her services. A the beginning of 2005 Natalie called me, and we began the search for my home. From the very beginning, Natalie made this a seamless process. She was there to provide support and valuable advice, and there was very little that I had to do by myself. The search ended last month when I found my perfect place. Though the search is over, the friendship I gained will continue on."
-Lauren Foto "If you are a first time home buyer, look no further than Natalie Terry!! My husband and I were first time home buyers and had not a clue about the process. Natalie was so patient with us, answering my many questions along the way. She was extremely professional and displayed a wealth of knowledge about the home we were purchasing. She was easy to contact and was quick to respond back. Natalie definitely made the process run a lot smoother than I had expected...it almost seemed to be too easy. She did all of the work for us. We truly felt like she cared about us as buyers-she was understanding, friendly, and consistent throughout the entire process. We absolutely love our new house and would recommend her to anyone, especially first time home buyers! She won't let you down. We plan on going back to Natalie for any future realty services!!!"
-Shanna and Jeremy Collins "After interviewing several Realtors I decided to go with Natalie. She was extremely knowledgeable and most helpful during the entire process. The constant communication and aggressive marketing she put into place produced a well qualified full price offer in only 60 days. I would recommend Natalie with the utmost confidence."
-Bobby Stokes "We first met Natalie when she was showing our condos to our daughter Jamie as a first time home buyer. That was a little over two years ago. Since then, Natalie has helped us sell our Charlotte home and purchase a new low maintenace patio home and helped us sell our daughter's condo for her relocation to Florida. In all cases, we have received great customer service, fantastic professional guidance, and the highest value for our properties within one week at their listing.
We highly recommend Natalie to those who are in need of a quality, well respected and competent real estate agent."
-Ron and Jan Kimble
"We’ve begun settling into our new home and I just wanted to drop you a note to let you know how much we appreciated your help with they selling and buying of our homes.
When we decided we were ready to sell our home we knew we needed to do something special to make it stand out from the crowd. There were many homes for sell in the neighborhood at the time. We didn’t just want to pick the first agent we came upon, so we decided to interview several agents. We wanted to select someone who had good knowledge of our neighborhood, had a strong marketing background and would just be a good fit for us. You, Natalie Terry were the BEST fit for us.
We could tell from the interview that you were quite motivated. Your marketing ideas were top notch, and your suggestions for staging the house were great. We believed these were all very important factors when selling a house and it worked. We sold our house much quicker than anticipated!
You and your assistant Julie were very professional, and quick to respond to any questions or concerns we had. Every week you gave us an update on how many showings we had and how many hits we had on the MLS site. You continued to give us encouraging advice every step of the way. When my daughter Rylee locked us out of the house one afternoon, you drove across town to unlock the door. That is what I call service!!
When we selected our new home you took it upon yourself to read the contract before our arrival to make sure we weren’t signing anything we didn’t need to and that we as the buyer were protected. You monitored the building progress with us and made the closing process extremely easy. I never had to follow-up on anything.
Overall your service was impeccable. We could not have been happier with our decision to hire you. You and Julie are the best and we consider you our friends.
I will happily refer to you anyone I know who needs help either selling or buying a home."
Thanks for all you do!!
Julie, Ed and Rylee McGirr
"Shazia and I wanted to write you this letter to thank you for your help regarding the recent sale of our house on Edgetree Dr. I knew you were the right person to represent us when I first met you at the Home Owners Association Meeting for the community. You effectively outlined the strategy of how you were going to market the house, gave us full comprehensive market analysis of the communities in the area. You removed any challenges or problems we thought of. Julie your office assistant was very helpful and knowledgeable person. She made things very easy for us while the house was on the market. We are very happy that we found you as realtor in the area I can vouch for your professional presentation to anyone who needs a verbal or written reference. You are the most pleasant and trusted individual that we know.
I will always recommend you and your office staff to anyone who is buying or selling homes in the Charlotte area. You are the #1 realtor of 2006 in our eyes for making everything go so smooth for us. It is a pleasure knowing you and became a good friend too." Sincerely, Farooq & Shazia Hussain.
"We just wanted to thank you for all of your help with the build and purchase of our wonderful new home.
When we were originally thinking of moving down to Charlotte North Carolina we started looking on the web for information about the area. Michael was drawn to your web site since it was the most informative and substantial. After our initial phone call you sent us a thick welcome to Charlotte package with tons of information along with several e-mails with listings to try to pin down what we were looking for in our new home. This positive response made us excited to come down and begin the process of looking for a home in Charlotte. Once we were able to come into town you did a great job taking us to see the models and subdivisions that would best suit our needs and preferences. Even though you just had eye surgery, you accommodated our travel schedule to the area. You knew that we were looking for an open floor plan and large lot. So you took us to see the Turnberry Model and we totally feel in love with it. Then when we saw the wooded ½ acre lot with the rolling hills over looking the golf course we were sold. It was amazing how well this house matched what we were looking for. Additionally, you let know that it would be an easier commute from the south of town into Charlotte and in South Carolina the taxes are lower and the schools are better than in North Carolina. These are the kinds of insights that someone from out of town needs to know to make the best decision. During the build you made us feel comfortable even though we were hundreds of miles away in Detroit. The way your team took photos of the house every few weeks and e-mailed them to us was almost as good as being here seeing the progress for ourselves. Your phone calls and e-mails kept us on the same page with the build as well as the sale of our two homes up in Detroit. Also at one point Turnberry dropped the ball on our weekly progress calls and you were instrumental at working through this issue with the builder and getting us in touch with the Vice President of Construction for Turnberry to get things back on track. Whenever we came into town for design appointments or to walk through the house you were there for us and made us feel like we were your only client or concern. You always said to just let you know if we needed anything. We asked for your insight and knowledge of the area for temporary housing, an insurance agent, an accountant, a local recruiter for a good job position, and even fun bars and restaurants. At the end of the build you were very helpful with the final walk through. Since we had never built a new house before you pointed out things we should be looking for. You were a much needed additional set of eyes to help mark items that needed the builder’s attention. You were also the voice of reason when stress was running high the day before closing. Finally, on the day of closing you were so sweet to bring us a welcome doormat, flowers in a beautiful painted vase, gift cards for each of us and Champaign to celebrate this monumental day in our lives. Natalie, you made our dream a reality and we really appreciate your dedication, professionalism, knowledge and warm personality. We are very happy and plan on living a in our new home for a long time. However we would never hesitate to call you if we needed a realtor or to refer you to anyone we hear is looking for a home or to relocate to this area. Thanks again for everything, Angela Fitzpatrick & Michael Shutes p.s. We really do enjoy your monthly newsletter. It is always informative as well as entertaining.
Natalie, I wanted to take a few minutes to say thank you for all of your help, caring and professionalism during our search for our new home. We were moving to Charlotte from out of state and knew very little about the area. We had worked with several other agents before we referred to you. The other agents did not take the time or make the effort to get to know what we were looking for. You spent a lot of time discovering what our needs and wants were. You also worked with us to find a home close to my work which was our primary concern.
Not only did you visit houses with us, but you also did extensive searches for us on MLS, as well as visiting potential neighborhoods and houses for us prior to visiting with us. This was very helpful as well as appreciative and respectful of our time constraints. You were also very helpful in recommending a mortgage broker and a home inspector. We also plan to use the Decorator that you recommended. We will also use you as a resource in the future to recommend other service professionals.
Natalie, you were with us during the entire process. When we were not able to participate in the home inspection your team was there to represent us. When we had to leave the final walkthrough early you stayed to work with the Contractor. You were at the closing and have worked with us to follow up with punch list items after closing. We have worked with a lot of agents before and most agents consider their job done when an offer is made and accepted. It was great that you continued to work for us long after you really had to.
We will recommend you to everyone that we know who are looking to buy or sell real estate in the Charlotte area. Thanks for being such and a great agent and a good friend. We appreciate everything that you did
As first time home buyers, our family was faced with a dilemma. "Is this
the right time for us to invest in property? How much should we spend
for the features we need? How much square footage is enough? It must be
a sound financial investment". I was glad to have been referred to Natalie Terry by my colleague.
During our first meeting, she provided insight into all details that a
first time home owner needs to know - financing options, areas to look
for, information on area schools, things to watch out for in your first
home search, etc. She provided documentation and offered advise that was
helpful in making a sound investment decision. Natalie and her team were
very accessible, thoroughly professional and very pleasant to work with.
They let us work at our comfortable pace and did not rush us into making
decisions. Natalie is now my realtor for life! Regards,
Tanvir
My experience with Natalie was one of a kind. I feel that the way she carries herself and handles situations she causes others in her profession to have to stay on their toes. Not only is she the best out there she also is probably the most knowledgeable agent I know. Her show of ambition and drive through our transaction was a breath of fresh air. I really felt like she had my family's best interest at hand. Natalie is a fantastic negotiator and is such a brave representative through any situation. My husband and I really felt protected and safe in the hands of Natalie Terry. I would refer her to ANYONE and most importantly I would trust her with my friends and family. Natalie's show of enthusiasm helped make my decision to work with Keller Williams when I received my RE License. When you work with Natalie you not only the get the best there is you also get a friend for life.
Matthew and Candice Farnie
|  | | | Shanna and Jeremy Collins | |
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